Can I request that my personal data be deleted?

Yes. Except for data we are legally required to retain, you can contact support@mmjl.im to request deletion of your personal data. You can also reach us through 24/7 Live Chat.

🔒 Personal Data Protection

mmjl Privacy Policy

The mmjl platform fully protects the personal data of every player. This page explains in full how your data is handled.

Last updated: 29 October 2026

1. Introduction

mmjl is a secure and trustworthy platform designed for players in Myanmar. We take the security of your personal information and your privacy rights seriously.

This Privacy Policy clearly sets out what personal data mmjl collects when you use our services, the purposes for which it is used, who it may be shared with, and what rights you have.

By using mmjl's services, you are considered to have agreed to the terms of this policy. If you have any questions about this policy, you can contact us at [email protected].

2. Personal Data We Collect

When players create an account on the mmjl platform, use our services, or get in touch with us, we may collect the following types of information—

2.1 Information You Provide

Name, date of birth (for age verification), and contact email address
Phone number (for communication and account security verification)
Bank account or mobile wallet details provided during deposits and withdrawals
Messages written and chat records when contacting our support team

2.2 Information Collected Automatically

IP address, browser type, device model, and operating system
Records of gameplay, deposits, withdrawals, and general activity on the platform
Browsing data obtained from cookies and similar technologies
Login times (Myanmar Standard Time — MMT UTC+6:30)

2.3 Identity Verification Data

Where required by law, we may collect copies of identity documents such as a national ID card or passport for KYC (Know Your Customer) verification. These are stored using secure methods that minimise the risk of exposure online.

3. How We Use Your Personal Information

We use the personal information we collect only for the following purposes—

Account Management — Opening, verifying and maintaining each player's account
Financial Transactions — Recording deposits, withdrawals and bonus payment activity
Customer Service — Providing support via 24/7 Live Chat and email
Security — Detecting and preventing fraudulent activity, scams and financial abuse
Legal Compliance — Meeting legal requirements and obligations
Platform Improvement — Monitoring and analysing usage to improve the user experience
Responsible Gaming — Carrying out checks required to protect players

We will not share data with any third-party company for advertising purposes outside of the purposes listed above.

We will not share your personal information with third parties except in the following cases—

4.1 Service Providers

Payment platforms such as KBZPay, Wave Money, AYA Pay and CB Pay, technology service providers and cloud service providers will receive certain information in order to deliver our services. They are permitted to handle it only under our instructions.

4.2 Legal Requirements

We may be required to disclose data to legal authorities in accordance with procedure when a lawful request is made or when we must fulfil our legal obligations.

4.3 Your Prior Consent

We will obtain your prior written consent before sharing data with any third-party company for purposes beyond those we have stated.

5. Cookies and Tracking Technologies

The mmjl website uses cookies and similar technologies (local storage, session tokens) for the following purposes—

Essential Cookies — Cookies that are strictly necessary to handle login sessions and secure usage
Analytics Cookies — Used to understand how the website is used and to improve it
Functional Cookies — Used to save language preferences and session data

You can disable cookies from your browser settings, but some platform services may not function correctly if you do.

6. Data Security Measures

We apply the following technical and procedural measures to protect your personal information—

Protecting data transmissions with SSL (Secure Socket Layer) encryption
Access Control — only authorised staff can handle data
Conducting regular security audits
Data backup and data loss prevention systems
Technology to detect unauthorised access to player accounts

We make every effort to minimise the risks within our control, but please be aware that we cannot guarantee 100% security of network communications. You are also responsible for keeping your login details safe and not sharing them with others.

7. Data Retention Period

We will delete personal information after the purpose has been fulfilled or after the legally required retention period has ended—

Active Accounts — for as long as the account exists
Financial transaction records — for the period required by law
KYC records — for the period required by law
Closed or deleted accounts — deleted after legal obligations have ended

8. Your Rights

Each player has the following rights regarding their personal information—

8.1 Right of Access

You can request to see what data we hold about you and have the right to view it.

8.2 Right to Rectification

You can request that inaccurate or incomplete personal information be corrected.

8.3 Right to Erasure

You can request that personal information be deleted when there is no legal requirement to keep it and the purpose it was collected for is no longer applicable.

8.4 Right to Restriction

You have the right to restrict accidental use of your data or to object to the way we handle your data.

To exercise any of the above rights, contact us at [email protected]. We will process your request as quickly as possible.

9. Child Protection

mmjl services are for players aged 21 and above only. We do not knowingly collect personal data from anyone under 21. If you notice a minor using our services, please notify us immediately at [email protected]. We will delete their data and close the account.

10. External Website Links

The mmjl platform does not contain links to external websites. We are not responsible for the privacy policies or data practices of any external websites that players visit on their own.

11. Changes to This Policy

We may update this privacy policy from time to time as needed. If there are significant changes, we will notify you via an announcement on the platform. Continued use of the platform after changes means you accept the updated policy. The latest revised version is shown at the top of this page.

12. Contact Us

If you have any questions about this privacy policy, you can reach mmjl's data protection team through the following channels —

Email — [email protected]
Live Chat — 24/7 Myanmar-language support on the platform

We are always committed to protecting your personal data and will continue to build and maintain the trust of players in Myanmar.

Questions about privacy protection

Common privacy questions and answers that players ask in Burmese.

mmjl does not share players' personal data with any external company for advertising purposes. Data is shared only on a limited basis with payment service providers such as KBZPay and Wave Money, and where required by law.

We protect it with SSL encryption and secure payment gateways. Details related to KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfers are handled securely and are not stored once the transaction is complete.

Data is kept for as long as your account is active. After account closure, it will be deleted once legal obligations have expired. Financial transaction records are retained in line with legal requirements.

Yes. Except for data we are legally required to retain, you can contact [email protected] to request deletion of your personal data. You can also reach us through 24/7 Live Chat.

If you reject essential cookies, login and some access-related features on the platform may not work correctly. If you reject only analytics cookies, you will still be able to use the platform normally.

If a data security breach occurs, we will notify the affected players as quickly as possible and take immediate steps to reduce the impact. We will also report to the relevant authorities in line with legal requirements.